The processes involved in the chemical manufacturing and distribution industries are exact and complex. Data needs to be available and accessible at all times. One of our large Chemical manufacturing clients literally shuts down it’s plant when it’s WAN or LAN is not available so we understand the mission critical dependence placed on the Telecommunications infrastructures in this industry type. Apart from being able to provide a 99.92% SLA over our own network we also are able to provide 3 different type of backup connections to the critical portions of the client’s network.
Our Managed Services provides a facility where our clients are able to monitor their own network and in the rare instance that there is a problem on one of the connections we immediately notify them via SMS and a telephone call.
Our highly available data centre adds another dimension of availability in this industry so together with our own network, clients are able to get an end to end telecommunications service with a 99.7% uptime SLA, which is unheard of in the industry.